Who you are dealing with
Your contract is with Rodrigo Sommacal, Junker-Jörg-Straße 32A, 10318 Berlin, Germany, rodrigo@parlaapp.io, who runs Parla on his own. "We" on this page means him.
What this is
Parla gives you AI companions who text with you in a language you are learning, on Telegram. They are software. They say so in their first message and they never pretend otherwise.
What you need
You need a Telegram account and a language you can already hold a simple conversation in, roughly A2 and up.
The free week
Every account gets one free week, once, starting from your first message. No card is needed to begin it. It ends on its own: nothing is charged when it ends, and nothing renews unless you subscribe.
The subscription
After the free week it is 14 euro a month, or 99 euro a year. These are final prices and include German VAT at 19%. One subscription covers every language and every companion, including ones added later.
You subscribe on a payment page run by Stripe, which takes the payment. The contract is made when you complete that payment. The first period starts and is charged that day. After that the subscription renews on its own for another month or another year, and each period is charged at its start, until you cancel.
You can pause it for two or four weeks from your billing page. A pause stops the charge and the chat for that time.
Cancelling
You can cancel at any time. The cancellation takes effect at the end of the period you have already paid for: you keep access until then, nothing more is charged, and the current period is not refunded.
The yearly plan renews for another year each time. Once it is past its first year, you choose how a cancellation ends it: at the end of the paid year, as above, with no refund; or at any time with one month's notice, in which case we refund the unused rest of the paid year, pro rata by days, when it ends.
There are three ways to cancel, and each one is enough:
- the Cancel button on your billing page, when you are logged in;
- the page "Cancel contracts here", linked in the footer of every page, which needs no login;
- a message to the address above.
Your right to end the contract without notice for a serious reason, under the law, is not affected.
Right of withdrawal
If you are a consumer, you have the following right of withdrawal.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day the contract is concluded.
To exercise your right of withdrawal, you must inform us (Rodrigo Sommacal, Junker-Jörg-Straße 32A, 10318 Berlin, Germany, rodrigo@parlaapp.io) of your decision to withdraw from this contract by a clear statement (for example a letter sent by post or an email). You may use the model withdrawal form below, but you do not have to.
To meet the withdrawal deadline, it is enough that you send your notice of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will refund every payment we have received from you without undue delay, and at the latest within fourteen days from the day we receive your notice of withdrawal. We will use the same means of payment you used for the original transaction, unless we have expressly agreed otherwise with you; in no case will you be charged a fee for the refund.
If you asked for the service to begin during the withdrawal period, you must pay us a reasonable amount. It corresponds to the share of the service provided up to the moment you tell us that you withdraw from this contract, compared with the full scope of the service the contract provides for.
Model withdrawal form
If you want to withdraw from the contract, fill in this form and send it back to us.
- To Rodrigo Sommacal, Junker-Jörg-Straße 32A, 10318 Berlin, Germany, rodrigo@parlaapp.io:
- I/we (*) hereby withdraw from the contract concluded by me/us (*) for the provision of the following service (*):
- Ordered on (*):
- Name of the consumer(s):
- Address of the consumer(s):
- Signature of the consumer(s) (only if this form is sent on paper):
- Date:
(*) Delete as appropriate.
What we ask of you
Do not use a companion to abuse anyone, to generate illegal material, or to resell access. We may close an account that does.
What we cannot promise
A companion will sometimes be wrong. Everyday conversation is where these models are strongest, and that is all a companion does. She is not a grammar reference and not an exam coach. Treat a correction as a suggestion, and ask her when something looks odd.
If something does not work
Your statutory rights for defects apply. If the service does not work as it should, write to us and we will put it right.
Changes and endings
We may change these terms; if a change matters we will tell you in the chat before it takes effect. You may stop at any time. We may close an account that breaks these terms, and we will say why.
The law that applies
German law applies to these terms. If you are a consumer living in another country of the European Union, you keep the protection of the mandatory rules of the law of that country. The courts of Berlin are the competent ones, to the extent the law allows that choice.